Hotel SecURITY

Few businesses provide more complexity in safety and guest-service than hotels. Hotel security must focus on a large property, both inside the building and around the perimeter of the property, while providing a friendly demeanor toward guests and staff. Additionally, this safety objective must be self-motivated, as the fast-paced environment provides little to no supervision.  

While working in a hotel or hospitality setting SPG officers know to focus a large portion of their time making patrols around the property. During a patrol they will interact with any unfamiliar persons, politely deciphering if they are a guest or visitor, or if they do not belong on the property. The officer will monitor parking lots or garages, observing signs of thief's looking into cars or attempting to vandalize the property.   

Officers must also maintain a close rapport with the hotel staff, as these will be the eyes and ears of the facility. Incidents requiring security presence inside private rooms of guests will most often come as radio traffic or a phone call due to the reasonable expectation of privacy a guest has.    

Security Protection Group officers will provide excellent service including (though not limited to):  

• Day and night roving patrols 
• Personnel in a uniform displaying security or in formal attire 
• Vehicles marked with security lighting 
• Event security  
• Traffic control 
• Fire safety and evacuation control 
• Active shooter response   

To discuss the needs of your business contact us now and design your very own service!